Help Center

Choose your pickup and destination, the date and the number of passengers: you see the fixed price right away and confirm in a few steps. A confirmation email follows with all the details. For special requests, just message us on WhatsApp.

Yes. The price you see when booking is the price you pay: based on the route and the vehicle, with no meter and no surcharge for traffic or queues. Any known add-on, such as the night service, is always shown before you confirm.

You confirm your booking online; the payment options available are shown at checkout and repeated in your booking confirmation.

Yes, we send a confirmation email straight away with every detail of your transfer: time, meeting point, vehicle and price. Keep the reference to manage your booking.

For services between 22:00 and 06:00 a 10% supplement applies. It is always shown while you book, so the price stays transparent.

Online bookings close 3 days before the service, so book as soon as you have your travel details. For last-minute requests, message us on WhatsApp and we will do our best to be there.

Of course. When booking, enter the passenger's details and phone number: the driver will meet them at the agreed point.

For airport, port or station transfers the driver waits in the arrivals area holding a sign with your name. Before the service you also receive their direct phone number.

We track your flight number and adjust the pickup time at no extra cost. That is why we ask you to add the flight when booking.

Tell us your luggage when booking so we assign the right vehicle. For bulky cases, beach gear or strollers just let us know: we always find a solution.

Yes, on request. Tell us the children's ages and number when booking so we prepare the right seat.

A premium station wagon (Mercedes E-Class or similar) for up to 4 passengers, minivans (Mercedes Vito or similar) for up to 8, and for larger groups solutions up to 16 seats, also across two vehicles. Recent, clean, air-conditioned cars.

Yes. Every transfer is private: no other passengers, no detours, no waiting. The vehicle is reserved for you and whoever travels with you.

Yes, just arrange it in advance, for example a short stop on the way to the coast. For longer stops we can suggest a dedicated service.

Always. The service is door to door: from the airport, the port or the station to your hotel or home address, and back.

Yes, pets are welcome. Let us know when booking (size and carrier) so we prepare the vehicle.

We are based in Faenza, in the heart of Romagna, between Bologna and Rimini. We serve the whole Adriatic Riviera (Rimini, Riccione, Cervia, Milano Marittima, Cesenatico), plus Ravenna, Forlì, Cesena and the inland towns.

Mainly Bologna Airport (BLQ), as well as Forlì and Rimini. We arrange transfers to and from each of them across the whole of Romagna.

Yes. We handle transfers to and from the Ravenna Cruise Terminal (Porto Corsini), including connections to Bologna, Florence, Venice and the Riviera for travellers making the most of a day in port.

Yes, as private point-to-point transfers to your destination and back. We take you there at the time you choose, with no group schedule to follow.

Yes. Faenza sits halfway between Florence and the Adriatic, so routes like Florence, Venice and Bologna are among our most requested. Fixed price on long distances too.

We monitor conditions and leave with enough margin to arrive on time. If an exceptional event makes the service impossible, we let you know in good time and either find an alternative or refund you.

Yes. Cancellation is free up to 72 hours before the service. Within 72 hours no refund is due. You will find all the details in our Cancellation Policy.

Yes. More than 72 hours before the service you can change it with no penalty; any price difference is settled. Closer to the time, message us on WhatsApp and we will do our best.

If you cancel within the terms (more than 72 hours before), nothing is owed. Any amount already paid online is refunded as set out in the Cancellation Policy.

Yes. We operate as a fully licensed private hire (chauffeur) service: the vehicles are insured and inspected, and the drivers hold a regular licence.

Call or message us on WhatsApp at the number in your confirmation. You speak to us directly, with no call centre in between.

Contact us as soon as you notice: we check the vehicle and arrange to get it back to you as quickly as possible.

With us you leave when you want, travel only with people you choose and arrive straight at your destination, with no intermediate stops or waiting. One price, door to door.